OpenBiome Privacy Policy
At OpenBiome, we respect users’ privacy when visiting our website.
The following sections explain the types of personal data we collect and why we collect this information. Below, we explain in more detail what personal information and cookies are. We may modify this Privacy Policy from time to time and will publish the most current version on our website.
Data We Collect When Submitting Personal Information Through Our Website
Contacting Us
Name, email, message
Basis:
When submitting questions or inquiries to OpenBiome through our website, we collect follow-up contact information for responding to you. We do not share contact information to third parties or for marketing purposes.
This part of our website is managed by our page domain, WordPress and WPForms.
Making a Financial Donation
Data (key elements):
Name, email, address, payment information
Basis:
We use Donorbox collect this information for processing your donation to OpenBiome and for sending you a confirmation message from us. We do not share any donor’s information to third parties, or for any marketing purposes.
Donorbox has no record of donors’ credit card numbers as these are encrypted on Stripe.com then tokenized with Donorbox. If the donor creates a recurring donation, the credit card is safely vaulted/encrypted on Stripe.com.
This part of our website is managed by Donorbox. You may read more about Donorbox’s privacy policy here. You may also read more about Stripe’s privacy policy here.
Signing up for OpenBiome’s Newsletter
Data (key elements):
Name, email
Basis:
When signing up for our newsletter, we collect your email address so that we can send the newsletter to you. We do not share contact information to third parties or for marketing purposes.
This part of our website is managed by our page domain, WordPress, and our listserve manager, MailChimp. You may read more about MailChimp’s privacy policy here.
Website Activity Collected Through Cookies
Google Display Network Impression Reporting
Data (key elements):
Cookies
Basis:
This gives us additional insight into who has viewed our paid digital advertising on other websites. This will help us optimize and tailor our donor recruitment and other advertising. You can access information about Google’s Privacy Policy here.
DoubleClick Platform integrations & Remarketing with Google Analytics
Data (key elements):
Cookies
Basis:
The integration between both our web analytics and our paid advertising platforms allows us to tailor our advertising to ensure the right types are shown to users who have left our website.
You can access information about Google’s Privacy Policy here.
Google Analytics Demographics and Interest Reporting
Data (key elements):
Cookies
Basis:
This gives us insight into behavior relating to visitor age, gender, and interests on an anonymous and aggregate level. This will help us to understand browsing behavior and help us make our site easier to use.
You can access information about Google’s Privacy Policy here.
Facebook and Twitter Pixel
Data (key elements):
Cookies
Basis:
Facebook and Twitter Pixels are tools that track visitor activity on a website to help Facebook and/or Twitter understand and target users for ads. For example, if a visitor views a page, Pixel can read that information so that OpenBiome can show ads to that same visitor (i.e, potential stool donors getting targeted ads on Facebook or Twitter).
You can access information about Facebook’s Privacy Policy here and Twitter’s Privacy Policy here.
Website Activity Collected Through Cookies
Personal Information:
As noted in the table above, our site users can willfully submit contact information through our website in a few instances: if you’re making a financial donation to our organization, if you’re inquiring about our services, and if you’re submitting a global health research collaboration request. We use the information you submit to us for response purposes only. We never share your contact information with third parties or toward marketing purposes.
Cookies:
A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website, and is considered personal data.
Many websites use cookies, and they collect varied information from users, such as: remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website. Some data collected through cookies is used to understand browsing patterns and your approximate geographical location, which may be used to analyze your use of websites and to serve targeted ads.
The information OpenBiome collects through cookies and shares with third parties (Google, Facebook, Twitter) does not include personal information which is likely to identify you. As noted in the table above, the information we collect may be used to serve you stool donation ads when you visit third party websites, or to identify the geographical locations of where our most-visited site users are located. We also analyze cookies to see which pages of our website are most commonly viewed.
While we recommend that users enable cookies on their browsers in order to enjoy all of the features of our website, you may choose to disable the cookies feature. You may learn how to disable the feature by visiting your internet browser’s Help section.
Last Revised: June 4, 2025